EMS

EMS

Bridging Global Shop ERP and rugged hardware for seamless, real-time industrial automation.
Client

EMS Barcode Solutions

Industry

Industrial Automation

Year

2024

Services Provided

UI/UX Design, Digital Advertising, and Marketing Collateral

Arqos Studio Project
Arqos Studio Project
Arqos Studio Project
Framer Template - Arqos
Framer Template - Arqos
Framer Template - Arqos
Aeris - Arqos Project
Aeris - Arqos Project
Aeris - Arqos Project

Key Challenges

Key Challenges

//04
//04
Simplified complex hardware specs into a "Certified Solutions" platform to ensure zero compatibility errors.

Choice Paralysis

Overwhelming technical options (scanners, printers) caused decision fatigue.
//01

Choice Paralysis

Overwhelming technical options (scanners, printers) caused decision fatigue.
//01

Choice Paralysis

Overwhelming technical options (scanners, printers) caused decision fatigue.
//01

Building Trust

Needed to establish immediate authority as the "Single Source Vendor" for Global Shop ERP.
//02

Building Trust

Needed to establish immediate authority as the "Single Source Vendor" for Global Shop ERP.
//02

Building Trust

Needed to establish immediate authority as the "Single Source Vendor" for Global Shop ERP.
//02

Solutions vs. Parts

Customers bought incompatible components. We needed to shift focus from "parts" to complete "kits."
//03

Solutions vs. Parts

Customers bought incompatible components. We needed to shift focus from "parts" to complete "kits."
//03

Solutions vs. Parts

Customers bought incompatible components. We needed to shift focus from "parts" to complete "kits."
//03

Visualizing the Invisible

Making intangible benefits like Wi-Fi coverage and real-time data concrete for buyers.
//04

Visualizing the Invisible

Making intangible benefits like Wi-Fi coverage and real-time data concrete for buyers.
//04

Visualizing the Invisible

Making intangible benefits like Wi-Fi coverage and real-time data concrete for buyers.
//04
Arqos Studio
Arqos Studio

Design Approach

Design Approach

//004
//004
Designed a "rugged utility" e-commerce experience acting as a 24/7 technical consultant.

Comparison Engine

Built a custom Comparison Tool to visualize trade-offs (e.g., Ruggedness vs. Weight) for confident self-service.
//01

Comparison Engine

Built a custom Comparison Tool to visualize trade-offs (e.g., Ruggedness vs. Weight) for confident self-service.
//01

Comparison Engine

Built a custom Comparison Tool to visualize trade-offs (e.g., Ruggedness vs. Weight) for confident self-service.
//01

Industrial Aesthetic

Adopted a bold, high-contrast visual system mirroring "Go/Active" factory safety signals.
//02

Industrial Aesthetic

Adopted a bold, high-contrast visual system mirroring "Go/Active" factory safety signals.
//02

Industrial Aesthetic

Adopted a bold, high-contrast visual system mirroring "Go/Active" factory safety signals.
//02

Kit Architecture

Restructured the Shop to force "Certified Bundle" purchases, eliminating compatibility errors.
//03

Kit Architecture

Restructured the Shop to force "Certified Bundle" purchases, eliminating compatibility errors.
//03

Kit Architecture

Restructured the Shop to force "Certified Bundle" purchases, eliminating compatibility errors.
//03
the magic of fragrance discovery to life
the magic of fragrance discovery to life
the magic of fragrance discovery to life

Final Outcome

Final Outcome

//04
//04
Transformed EMS from a hardware reseller into a strategic technology partner, driving sales through education and ease of use.

35

%

Increase in Average Order Value (AOV) via "Certified Kits"

35

%

Increase in Average Order Value (AOV) via "Certified Kits"

35

%

Increase in Average Order Value (AOV) via "Certified Kits"

40

%

Reduction in pre-sales support tickets due to Comparison Tool

40

%

Reduction in pre-sales support tickets due to Comparison Tool

40

%

Reduction in pre-sales support tickets due to Comparison Tool

70

%

Increase in organic online quote requests

70

%

Increase in organic online quote requests

70

%

Increase in organic online quote requests

5

X

Perfect Google Rating maintained post-launch

5

X

Perfect Google Rating maintained post-launch

5

X

Perfect Google Rating maintained post-launch

Explore Projects

Explore Projects

A glimpse into what’s next — bold ideas, refined execution, and forward-thinking design.

‹ Stashlete

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Fairplay Desktop
Fairplay Desktop

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Warehouse closeup
Warehouse closeup
Warehouse closeup

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We respond within 24 hours — usually faster.

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Start Here.
we’re here to design, build & scale with you.

Book a Discovery Call
24
We respond within 24 hours — usually faster.

By submitting, you agree to our Terms and Privacy Policy.

Start Here.
we’re here to design, build & scale with you.

Book a Discovery Call
24
We respond within 24 hours — usually faster.

By submitting, you agree to our Terms and Privacy Policy.